Dispatch Information
We are taking a well-deserved break over the holiday period! Any orders placed between now and the New Year will be processed on 6th January. Standard orders will be shipped on 8th January, while party packs will take a little longer and will be shipped on 10th January.
Thank you so much for your support and custom this year – we truly appreciate it. Wishing you a wonderful New Year! 🎉
Hello,
Firstly, thank you so much for your custom this year. It's been our best year yet!
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We dispatch our potions everyday Monday - Friday. Orders made after 2.00pm will be dispatched the following day. If you are ordering a party pack or party bags please note this will take approx 1 week to make and dispatch form the date the order is made.
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Frog Froth Potion Kit, Rainbow
, Christmas Wish and Lava Kits - £2.95
Orders over £75 - Free delivery apart from our Frog Froth Party Pack due to it's size and weight.
- If there are birthdays before that please email me at info@thepotionlab.co.uk and I am sure we can make sure it arrives in time for your little one.
- You will get an email with your tracking information on when they are dispatched, please check your junk.
Order Issues: If you encounter any problems with your order during the holiday closure, please don't worry. We are committed to providing excellent customer service, and we will do our best to resolve any issues promptly. Please email info@thepotionlab.co.uk for any query.
Remember to follow my socials - @thepotionlabuk on Facebook and Instagram for any updates.
Thank you for choosing The Potion Lab for your magical potion needs.